Contact information

Contact Us

If you have any questions regarding our magnetic charging docks, device compatibility, wattage outputs, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Pod Grid
Website: podgrid.store
Email: support@podgrid.store
Phone: +61 418 776 362
Business Address: 4/4 Mackillop Street, Parap, NT 0820, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (ACST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned charging docks or electronic parcels to this address without obtaining an authorized return warehouse address from our support team first.